Cookie policy
This website academy.fluentlylegal.com uses cookies and similar technologies in order to distinguish you from other users. By using cookies, we are able to provide you with a better experience and improve this website by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of our Cookie Policy is deemed to occur when you press the “Accept” button on our cookie banner or when you have selected your preferred cookie options in our cookie manager and pressed the “Continue” button. If you do not agree to our Cookie Policy, please stop using this website immediately.
1. Definitions
Unless the context otherwise requires, the following terms in this Cookie Policy mean the following:
Cookie: a small file placed on your computer or device by this website when you visit certain parts of it and/or when you use certain features of it;
Legislation governing cookies: the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (GDPR);
Personal data: any and all data that relates to an identifiable person who can be directly or indirectly identified by means of that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (GDPR); and
We/Us/Our: Fluently Legal/Timothy Titchener.
This website: academy.fluentlylegal.com
This website: academy.fluentlylegal.com
2. Information About Us
This website is owned and operated by Timothy Titchener/Fluently Legal.
- Registered address: Aschaffenburgerstr. 32, 40599 Düsseldorf
- Email address: hello@fluentlylegal.com
3. How does this website use cookies?
- 3.1 Our website may place and access certain first-party cookies on your computer or device. First-party cookies are those placed directly by us and used only by us. We use cookies to facilitate and improve your experience of this website and services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.
- 3.2 By using our website, you may also receive certain third-party cookies on your computer or device. Third-party cookies are those placed by websites, services, and/or parties other than us. Third-party cookies are used on this website for the purposes of analytics and for marketing. For more details, please refer to section 4 below.
- 3.3 All cookies used by and on this website are used in accordance with current legislation governing cookies. We may use some or all of the following types of cookies:
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3.3.1 Essential Cookies
A cookie falls into this category (usually first-party cookies) if it is essential to the operation of this website, since without them we cannot provide the functionality that you need to use it. For example, essential cookies help remember your preferences as you navigate through the online school, and also support functions such as log-in and payment transactions. -
3.3.2 Functional Cookies
Functional cookies allow our website to remember choices you make, e.g., your user name, log-in details and language preferences as well as any customisations you make to pages during your visit. They are necessary to provide features and services specific to individual users. -
3.3.3 Analytical cookies
It is important for us to understand how you use this website, such as how efficiently you are able to navigate around it, and what features you use. Analytical cookies enable us to gather this information, which helps us to improve the website and your experience of it. -
3.3.4 Marketing/targeting cookies
It is important for us to know when and how often you visit our website, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics cookies, this information helps us to better respond to your needs and thus to make it and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties. -
3.3.5 Third-party cookies
Third-party cookies are not placed by us. Rather, they are placed by third parties that provide services to us and/or to you. Third-party cookies may be used by advertising services to provide you with tailored advertising on our website, or by third parties providing analytics services to us (these cookies work in the same way as analytical cookies described above). -
3.3.6 Persistent Cookies
Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our website. -
3.3.7 Session Cookies
Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point intime when you visit this website until you close your browser. Session cookies are deleted when you close your browser.
- 3.4 Cookies on our website are not permanent and will expire as indicated in the table below.
- 3.5 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our privacy policy.
- 3.6 For more specific details of the cookies that we use, please see to the table below.
4. What cookies does this website use?
- 4.1 The following first-party cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary | Expires |
| XSRF-TOKEN | Preserves user login information and states | Yes | When you close your browser |
| DPSettings | Preserves the user's cookie policy preferences | Yes | 12 days |
| slim_session | Preserves user login information and states | Yes | 1 day |
- 4.2 The following essential third-party cookies may be placed on your computer or device:
| Name of Cookie | Provider | Purpose | Expires |
| nsr | m.stripe.network | Used to process payments for our website | When you close your browser |
| cookiesEnabled | checkout.stripe.com | Used to process payments for our website | When you close your browser |
| __stripe_sid | checkout.stripe.com | Used to process payments for our website | When you close your browser |
| __stripe_mid | checkout.stripe.com | Used to distinguish users | 1 year |
| ab_disable_remember_ | checkout.stripe.com | Used to process payments for our website | 7 years |
| checkout-test-session | checkout.stripe.com | Used to process payments for our website | 10 years |
| cid | checkout.stripe.com | Used to process payments for our website | Unlimited |
| vuid | vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
| player | player.vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
- 4.3 This website may use the following functional cookies:
Olark
| Name of Cookie | Provider | Purpose | Expires |
| hblid | academy.fluentlylegal.com | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| wcsid | academy.fluentlylegal.com | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
| olfsk | academy.fluentlylegal.com | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
| _okbk | academy.fluentlylegal.com | extra state information (e.g. chat box being open/closed) | When you close your browser |
| _ok | academy.fluentlylegal.com | most recent Olark site ID (security measure) | When you close your browser |
| _oklv | academy.fluentlylegal.com | the Olark loader version (for improved caching) | When you close your browser |
| _okla | academy.fluentlylegal.com | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
| _okgid | academy.fluentlylegal.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okac | academy.fluentlylegal.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
TawkTo
| Name of Cookie | Provider | Purpose | Expires |
| TawkConnectionTime | academy.fluentlylegal.com | previous registration time stamp | When you close your browser |
| Tawk_ | academy.fluentlylegal.com | socket connection url | When you close your browser |
| __tawkuuid | academy.fluentlylegal.com | domain restriction values | 6 months |
| __cfduid | tawk.to | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Freshchat
| Name of Cookie | Provider | Purpose | Expires |
| pubsub_cookie | academy.fluentlylegal.com | This cookie is used for the freshchat service | When you close your browser |
| hop- | academy.fluentlylegal.com | This cookie is used for the freshchat service | When you close your browser |
| academy.fluentlylegal.com | This cookie is used for the freshchat service | When you close your browser | |
| _ | academy.fluentlylegal.com | This cookie is used for the freshchat service | 1 year |
| pnctest | academy.fluentlylegal.com | This cookie is used for the freshchat service | 1 year |
Zendesk Web Widget
| Name of Cookie | Provider | Purpose | Expires |
| ZD-referrerPolicy | academy.fluentlylegal.com | Stores referrer tags | Unlimited |
| ZD-zE_oauth | academy.fluentlylegal.com | Stores the authentication token once the user has been authenticated | 2 hours |
| ZD-currentTime | academy.fluentlylegal.com | Sets the time when page loads | Unlimited |
| ZD-settings | academy.fluentlylegal.com | Stores a hash of settings so that we don't keep sending blips after the initial one | Unlimited |
| ZD-suid | academy.fluentlylegal.com | Session id for pathfinder | 20 minutes |
| ZD-buid | academy.fluentlylegal.com | Collects Machine ID | Unlimited |
Intercom
| Name of Cookie | Provider | Purpose | Expires |
| intercom-id- | academy.fluentlylegal.com | This cookie is used by Intercom as a session so that users can continue a chat as they move through the site | 9 months |
- 4.4 This website currently uses analytics services provided by: [none]. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our webiste is used. This enables us to improve the website and the products and services offered on it.
- 4.5 The analytics services used by this website use cookies to gather the required information. You do not have to allow us to use these cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of this website, it does enable us to continually improve this website and your experience of it.
- 4.6 The analytics services used by this website uses the following cookies:
Google Analytics
| Name of Cookie | Provider | Purpose | Expires |
| _ga | academy.fluentlylegal.com | Google Analytics: registers a unique ID that is used to generate statistical data on how the visitor uses the website | 2 years |
| _gat | academy.fluentlylegal.com | Google Analytics: used by Google Analytics to throttle the request rate | When you close your browser |
| _gid | academy.fluentlylegal.com | Google Analytics: registers a unique ID that is used to generate statistical data on how the visitor uses the website | When you close your browser |
| collect | academy.fluentlylegal.com | Google Analytics: used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels | When you close your browser |
Mixpanel
| Name of Cookie | Provider | Purpose | Expires |
| mp_#_mixpanel | academy.fluentlylegal.com | MixPanel: cookie used by MixPanel for analytical purposes | 1 year |
Sumo me
| Name of Cookie | Provider | Purpose | Expires |
| __smToken | academy.fluentlylegal.com | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not | 1 year |
| __smSmartbarShown | academy.fluentlylegal.com | Is set when the Smartbar is shown | 50 years |
| __smVID | academy.fluentlylegal.com | Used to display relevant advertising | 1 month |
| __smSessionId | academy.fluentlylegal.com | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
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4.7 Targeting/marketing cookies
Targeting/marketing cookies are used to track visitors across websites. They may be used by the companies employing them to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising:
| Name of Cookie | Provider | Purpose | Expires |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | 3 months |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | When you close your browser |
Hubspot
| Name of Cookie | Provider | Purpose | Expires |
| __hstc | academy.fluentlylegal.com | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 2 years |
| hubspotutk | academy.fluentlylegal.com | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 10 years |
| __hssc | academy.fluentlylegal.com | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
| __hssrc | academy.fluentlylegal.com | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
| messagesUtk | academy.fluentlylegal.com | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | session |
Refersion
| Name of Cookie | Provider | Purpose | Expires |
| ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
| refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
| __cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Google AdWords
| Name of Cookie | Provider | Purpose | Expires |
| ads/ga-audiences | academy.fluentlylegal.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
Fomo
| Name of Cookie | Provider | Purpose | Expires |
| Fomo.hstry-count-since-first-event- | academy.fluentlylegal.com | Used by Fomo for showing user notifications. | Persistent |
| Fomo.hstry-first-timestamp- | academy.fluentlylegal.com | Used by Fomo for showing user notifications | Persistent |
| Fomo.snv- | academy.fluentlylegal.com | Used by Fomo for showing user notifications | Persistent |
5. Consent and control
- 5.1 Before cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies unless those cookies are essential; however certain features of this website may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of cookie that we use.
- 5.2 In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3 The links below provide instructions on how to control cookies in all mainstream browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
- 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on your first use of this website after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
- 7.1 If you would like to know more about how we use cookies, please contact us at hello@fluentlylegal.com.
- 7.2 For more information about privacy, data protection and our terms and conditions, please see:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions
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